July 18, 2025

What to Do Following a Car Accident

Car accidents can be extremely overwhelming, even if the resulting damage is minimal. From ideas about individuals’ safety, contacting and interacting with authorities, knowing what information to exchange with other motorists, and working with your auto insurance provider, this article outlines key steps to take after a car accident.

Stress levels are bound to rise following a car accident, but staying calm and making sure you are following the right steps can make a big difference. Whether you are involved in a minor fender-bender or a major collision, there is a lot to consider. Knowing what to do after an accident will help ensure safety and also protect your interests.

Just After the Accident

Check for injuries

The health and safety of everyone involved is the priority. Check on your own well-being and on the condition of others in the vehicle. If you are able, ensure that others involved in the accident are safe, too. 

Contact emergency services

Call the police department, even following a minor car accident. Calling 911 is important if anyone has been injured or is in distress, regardless of how minor the injury may seem to you.

Warn other drivers

If possible and safe to do so, use hazard lights, cones, or warning triangles to alert oncoming vehicles of traffic disruption caused by the accident. This may prevent further accidents from happening.

Have access to information

Following an accident, have access to driving-related information to help make the situation a lot less stressful. Be ready to share your:

  • Insurance card
  • Driver’s license
  • Vehicle registration

You may want to know of a reputable towing company you prefer should your vehicle need to be towed.

Exchange and Document Information

If other vehicles are involved in the accident, exchanging information with other drivers is important. Here are some key steps to follow:

Share and collect key details

Information to exchange with other drivers:

  • Your name as well as your phone number
  • The name of your insurance provider and agent
  • Your driver’s license number and the associated state
  • The make, model, and year of your vehicle

Document the scene

Use your phone, if possible, to take clear photos of:

  • All the vehicles involved and their damage
  • The license plates of the involved vehicles
  • Street signs or landmarks around
  • Visible injuries
  • The road conditions and any driving obstructions

You should also write down the date, time, as well as the specific location of the accident. If there are witnesses to the accident, try to get their names and contact information, as these may be helpful later.

Cooperate with Authorities

Whenever police and emergency medical personnel arrive, you should cooperate fully. They are there to assist and ensure safety.

Talk to the police and medical staff

Be sure to provide factual information to the police. Avoid guessing or assuming any details about the accident. If you are unsure, it is okay to say you don’t know information. Report all injuries and symptoms you have, even if they seem minor to you at the time.

Ask for the police officer’s name and request a copy of the police report or instructions on how to collect the report later.

Work with Your Auto Insurance Provider

Once the immediate responses to a car accident have been handled, your next step is to report information to your insurance provider. Be ready with all the key details you collected earlier.

After an accident is reported, your insurer will review the accident and evaluate vehicle damage. You will be advised of medical and vehicle care options available to you and the settlement timelines.

Understanding your insurance coverage

It’s helpful for you to understand what type of coverage you have before an accident happens. Here’s a quick overview of types of coverage:

  • Liability insurance: covers damages or injuries that you cause to others
  • No-fault insurance: for medical and associated expenses for you and your passengers, no matter who is at fault
  • Collision coverage: for damage to your vehicle resulting from an accident; a deductible usually applies
  • Comprehensive coverage: for non-collision-related vehicle damage, such as vandalism

For more information regarding these options, visit our auto insurance page.

Follow-Up Steps

Seek medical treatment as necessary

Sometimes, the type of injuries that you get from car accidents, such as whiplash, concussions, or even soft tissue injuries, will not show symptoms right away. If you start to experience any unusual pain, dizziness, or other symptoms following a car accident, seek out medical attention.

Prepare emotionally and mentally

Getting back behind the wheel once you have been in a car accident can be an emotionally charged experience. Give yourself time to prepare mentally before you start driving again. Also, you may want to talk to a healthcare professional, especially if you experience ongoing stress or other issues. 

Support from a Professional Auto Insurance Provider

Dealing with the processes of any car accident can be complex, but you don’t have to face it alone. A trusted insurance provider will be able to walk you through the entire claims process.

At Alpine Castle Lake Insurance, we take pride in offering client-focused support. We provide a range of auto insurance options tailored to your needs as well as your budget, so that insurance protection is in place if you are involved in a car accident. And our team is positioned to provide you with support following a car accident, answering questions and giving professional guidance.

Learn more about our auto insurance services.

Contact Us for Auto Insurance

Allow Alpine Castle Lake Insurance to be your trusted partner in navigating auto insurance. Contact us to find out more about options and to get auto insurance coverage in place.